Recurrence Settings

Recurrence Settings control how often the form appears to each user—so you don't over-survey them. Set an interval (e.g. every 7 days) and optionally a stop-after duration to limit how long the form keeps showing.

When to use

• Reduce survey fatigue — Show the form at most once per week (or your chosen interval).
• Time-bound campaigns — Use Stop After to stop showing the form after a set period (e.g. 30 days).
• Ongoing feedback — Leave Stop After empty to keep collecting feedback indefinitely at the set interval.
• Post-launch feedback — Show the form every few days for a limited time after a release.

Configuration

Show Every — Enter a number and select a unit (e.g. 7 days). The form will appear at this interval for each user. If the user has already seen or responded to the form, it won't show again until this period has passed.

Stop After — Optional. Enter a duration (e.g. 30 days) to stop showing the form after this time from when the user first became eligible. Leave empty to show indefinitely at the Show Every interval.

Tips

• Balance frequency and coverage — Shorter intervals (e.g. 3 days) reach more users quickly but can feel intrusive. Longer intervals (e.g. 14 days) are gentler but collect feedback more slowly.
• Combine with Follow-Up Mode — Use Follow-Up Mode to re-engage users who dismissed or partially completed the form, while Recurrence controls the overall cadence.
• Match your product cycle — If users engage weekly, a 7-day interval often works well. For daily users, consider 3–5 days.

Related

• Follow-Up Mode — Re-engage users who haven't completed the form
• Throttling — Limit views and responses globally or per user