Throttling

Throttling sets limits on how often an in-app form can be shown and how many responses are accepted within a timeframe. It applies to Manual triggers, Auto triggers, or both; shareable-link traffic is not included. Per-user throttling can add separate limits for each user.

When to use

• Controlling how often users see the form (e.g. once per week)
• Limiting response volume to match your capacity
• Preventing a single user from submitting multiple times
• Managing exposure across manual and auto-triggered in-app forms

Configuration

1. Go to Distribution → Advanced Options and locate Throttling.
2. Toggle to Enabled.
3. Choose a Timeframe (e.g. Per Week, Per Day, Per Month).
4. Set Maximum Views — the upper limit on how many times the form can be shown (e.g. 80,000).
5. Set Maximum Responses — the upper limit on submissions (e.g. 1,000).
6. Under Apply these limits on, check the boxes that apply:
   • Manual — limits apply to manually triggered forms
   • Auto — limits apply to automatically triggered forms
7. (Optional) Enable Per-user throttling to apply additional limits per user:
   • Choose Per-user Timeframe (e.g. Per Week).
   • Set Per-user Maximum Views (e.g. 80).
   • Set Per-user Maximum Responses (e.g. 5).
   • Apply the per-user limits to Manual, Auto, or both as needed.