Automatic Trigger Overview

The Automatic Trigger shows your feedback form based on rules you define—no code required for the basic flow. Enable it, pick a launch type, and the form will appear when your conditions are met.

What is the Automatic Trigger?

The Automatic Trigger is one of two trigger types in the Triggers tab. Unlike the Manual Trigger, which requires you to call showForm() in code, the Automatic Trigger displays your form based on configurable rules—no code required. You choose when and where the form appears, and the system handles the rest.

Launch types

Additional settings

These options refine how often and where the form appears:

• Recurrence Settings — Control how often the form appears to each user—so you don't over-survey them.
• Follow-Up Mode — Re-engage users who haven't completed the form.
• On-Page Delay — Add an extra delay (in seconds) after the page loads before showing the form.
• Location Restrictions — Control where on your site the form can appear.

How to enable

1. Go to the Triggers tab and expand the Automatic Trigger section.
2. Toggle the switch to Enabled.
3. Choose a Launch Type — this determines when the form is triggered.
4. Configure any additional settings (recurrence, follow-up, delay, location) as needed.

Quick workflow

1. Enable the Automatic Trigger.
2. Select a launch type (Immediate, Delayed, Page Visit, or Tracked Event).
3. Configure the launch type settings (e.g. delay time, URL rules, event name).
4. Optionally add recurrence, follow-up, on-page delay, or location restrictions.
5. Save your changes.

Related

• Manual Trigger — Show the form on demand via code
• Targeting — Control who sees your feedback forms