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In-App FeedbackTriggersAutomatic Trigger

On-Page Delay

Add a short delay after the launch condition is met

On-Page Delay waits a set number of seconds after the selected launch condition is met. Set it to 0 to show the form immediately.

On-page delay in seconds

When to use

  • User orientation — Give users a moment to understand the page before asking for feedback.
  • Smooth display — Let the surrounding interface settle before the form appears.
  • Less interruption — Add a short pause when immediate display would feel abrupt.
  • Immediate display — Set to 0 when you want the form to show as soon as the trigger condition is met.

Configuration

On-page delay — Enter the number of seconds to wait after the trigger condition is met. Set it to 0 to show immediately.

How it differs from Delayed Launch

SettingWhat it controls
Delayed LaunchStarts its timer from a selected user milestone, such as session start or entering the target audience.
On-Page DelayAdds seconds after the configured launch condition has been met.

Both can be used together. The delayed launch condition is evaluated first, followed by the on-page delay.

Tips

  • Start with 2–3 seconds — This is often enough to soften the interruption without making the form feel late.
  • Use 0 for event triggers — When triggering on a Tracked Event (e.g. purchase), the user has already acted; a page delay may not be needed.
  • Test on slow connections — Ensure the delay doesn't feel excessive when the page loads slowly.

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