Understand what your users feel,in app, at the perfect moment
The right question, to the right user, at the right moment —
install once, run anywhere.
For teams curious about what their users actually think
Everything you need to understand, target, and act on user feedback.
Encatch brings together powerful forms, precise targeting, AI-driven insights, and automated signal routing — in one platform, installed once.
Form Engine · Hybrid Forms
Build forms that feel like they belong in your product.
20+ question types, conditional logic, and full branding control — rendered natively inside your own UI components on web, React Native, Flutter, or any iframe. Design once, deploy everywhere.
Custom SDK rendering matches your design system exactly — no third-party widget look.
Conditional branching, AI-generated question sets, and 30+ language support built in.
Deploy as a widget, shareable link, iframe embed, or native mobile SDK from a single form.
In-product form
Native SDKHow likely are you to recommend us?
What do you love most?
Rate your overall experience
Deploy anywhere
SDK · Custom render
_encatch.renderForm({
formId: 'nps-q3',
container: MyCard,
onSubmit: handleResponse
})
Segmentation Engine · Experiments
Stop guessing who to ask. Start knowing what works.
Target users by plan, behavior, location, device, or past responses in near real-time. Then run A/B/N experiments on form variants with phased rollouts — and let data pick the winner.
Near real-time segment membership — form fires the instant a user qualifies.
Event-based triggers, fatigue prevention, and include/exclude rules in one ruleset.
A/B/N test any form variant with granular traffic splits, control groups, and phased rollout.
Target segment
892 users qualify · just now
Experiments
RunningTrial exit · A/B test
Variant A
68%
completion
Variant B
79%
completion
Phased rollout
Product Insights · Real-time Alerts
Close the loop before the moment passes.
AI tags themes, detects anomalies, and routes each response to the right team the moment it arrives — Jira, Slack, Salesforce, or your own webhook. No manual triage needed.
Aspect sentiment analysis and anomaly detection surface problems before they escalate.
AI-filtered routing sends critical bugs to Jira, detractors to Slack, and churn risks to Salesforce automatically.
Ask questions in plain language — 'What are the top complaints from iOS users this month?'
AI theme sentiment
Anomaly: Onboarding sentiment dropped 22% post-deploy
Signal routing
Can't complete upgrade on mobile
BugJiraDashboard export is broken
SlackSupport never replied to my ticket
Churn riskSalesforceLove the new onboarding flow!
PositiveLoggedEnterprise-grade security & control
The controls your security team will actually approve.
Encatch ships with the compliance controls that enterprise teams require — dedicated environments, role-based access, SSO, audit logs, and data residency — so adoption doesn't stall in security review.
Sandbox and production environments — fully segregated, with promotion controls
Full control over retention periods, consent management, and access roles
Route feedback signals into your own data stack, CRM, or incident systems
Operational controls
Designed for reviewable, internal workflows
Privacy Controls
PII field masking
Automatically mask or exclude named fields from storage.
Cookie-less mode
Operate without any browser cookies — fully consent-safe.
HMAC identity signing
Cryptographically verify user identity on every request.
Data residency
Choose which region your response data is stored in.
Audit log
Full trail of every admin action and config change.
Security & compliance
Built for the environments where tools need to pass the bar.
Financial services, healthcare, insurance, and B2B SaaS teams need more than a survey widget. Encatch ships with the data residency, consent controls, and audit trails those environments require from day one.
20+ question types
NPS, CSAT, star ratings, rankings, file uploads, conditional flows — every format PMs need.
Precise targeting
Reach the exact right user by plan, event history, device, location, and past responses.
A/B/N experiments
Test form variants with traffic splits, control groups, and phased rollouts — no code deploys.
Security & Compliance
Works with your stack
Plugs into every tool your team already uses.
Encatch connects to your product, support, and data workflows out of the box — no new processes, no new dashboards to check.
SDKs
Capture product signals directly in web apps and portals.
Webhooks
Ship enriched events into automation and incident flows.
Analytics
Correlate feedback with product metrics and event streams.
Connected workflow
Encatch widget
Collect feedback + session context
Rules engine
Match triggers, consent, and segmentation
Product stack
Send to support, product, and data systems
From the blog
Popular reads from our blog.
See how product teams are using Encatch to close the feedback loop and make faster, better-informed decisions.
Analytics + Feedback
The Story Behind Every 'I'm Not Happy'.
Connect feedback to observability, analytics, and incident data for more actionable product decisions.
Product Development
Giving Feedback Superpowers
See how annotation workflows turn vague bug reports into rich, visual feedback engineering teams can use.
Project Management
Don't Just Listen. Respond.
Close the loop with automations that route feedback into support and product workflows in real time.
Start for free
The in-app feedback platform built for modern product teams.
Install once. Target precisely. Understand deeply. Route automatically. Encatch gives product managers everything they need to collect, analyze, and act on user feedback — without depending on engineering for every change.
Platform at a glance
20+ question types and conditional logic
A/B/N experiments with phased rollout
30+ languages with AI-assisted translation
AI-powered routing to Jira, Slack, Salesforce
Self-hostable on your own infrastructure
Hybrid Forms SDK
Render forms natively inside your own UI components — matching your design system exactly on web, React Native, and Flutter.
Get started today
Your users are already telling you what's wrong. Are you listening?
Install once. Target precisely. Understand deeply. Encatch turns in-app feedback into a system your whole team acts on — from the first response.