Element Types Overview

Form elements are the building blocks of your feedback form. Each type serves a specific purpose in collecting user feedback.

In the form builder, Add question groups types the same way as below. Use the sidebar or the links under each group to open the doc for that element.

Scale

• Rating — Star or numeric rating scale
• CSAT (Rating) — Customer satisfaction on a visual rating scale
• NPS — Net Promoter Score (0–10) question

Choice

• Single Choice — One option selected from a list
• Multiple Choice — One or more options selected from a list
• Yes / No — Binary choice with customizable labels (e.g. Yes / No)
• Consent — Agree/disagree to terms or policy text (markdown), without custom option labels
• Nested Selection — Hierarchical dropdown selections (parent and child options)

Text

• Short Answer — Single-line text response
• Long Answer — Multi-line text response

Matrix

• Rating matrix — Multiple statements rated on one shared scale (Likert, rating, or custom columns)
• Matrix (single per row) — Grid: one column choice per row from a shared set
• Matrix (multiple per row) — Grid: multiple column selections allowed per row

Panels

• Welcome Panel — Introductory screen before the survey (builder: Welcome screen)
• Thank you screen — Closing screen after the form is completed
• Exit form — Silent end marker (no UI); use as a logic jump target to stop the form
• Message panel — Informational screen between questions (title, markdown, continue button)

Other

• Other Fields Configuration — Display options and button labels

Choose a page from the groups above or from the Form Elements section in the sidebar.