Destinations
Destinations
Destinations enable you to decide how feedback data flows from encatch to your external tools.
Destinations support two filtering approaches before an event is sent. Use a Custom Filter for exact field-based conditions, such as a rating of 3 or below. Use an AI Filter when routing depends on the meaning or intent of the response.
Create a realtime destination
Select Add Destination to open Add New Destination. A realtime destination connects one published feedback form to one connector. Choose the feedback form, enter a Destination name (required, up to 50 characters), optionally enter a Description (up to 100 characters), then choose a connector and create the destination.
Available destinations
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