Welcome to Encatch Docs
Destinations

Destinations

Destinations enable you to decide how feedback data flows from encatch to your external tools.

Destinations support two filtering approaches before an event is sent. Use a Custom Filter for exact field-based conditions, such as a rating of 3 or below. Use an AI Filter when routing depends on the meaning or intent of the response.

Create a realtime destination

Select Add Destination to open Add New Destination. A realtime destination connects one published feedback form to one connector. Choose the feedback form, enter a Destination name (required, up to 50 characters), optionally enter a Description (up to 100 characters), then choose a connector and create the destination.

Available destinations

Was this page helpful?