AI didn't replace documentation. It raised the bar for it.
Readers still verify answers, copy examples, troubleshoot issues, and learn from your docs. When they find something missing or confusing, Encatch helps them leave feedback, suggest edits, and report issues directly from the page.
Page feedback
/docs/api/authentication
Was this page helpful?
Missing OAuth refresh example
Reader suggested adding a refresh token snippet for the Node SDK guide.
AI summary
18 readers asked for framework-specific examples this week. Authentication docs are the highest priority.
Supported platforms
Built for modern documentation stacks
Use Encatch with your existing docs site, design system, and deployment flow.
AI reality
AI made documentation more important, not less.
AI can summarize your docs. It cannot guarantee they are complete, current, or clear. Readers still rely on documentation as the source of truth.
Users ask AI first.
AI helps them move faster, but it often sends them back to the source.
Users verify in documentation.
They need exact examples, current instructions, and confidence before they act.
The documentation gap
Your readers know what's missing. Most never tell you.
Documentation analytics tell you where users go. Feedback tells you why they struggle.
Missing Information
Users cannot find an answer and leave.
Outdated Content
Examples, screenshots, and APIs change over time.
Broken Feedback Loop
Teams discover documentation problems only after support tickets pile up.
Features
Turn documentation into a two-way conversation
Page Feedback
Collect simple reactions like: Was this page helpful? What was missing? What could be improved?
Suggest Edits
Allow readers to propose improvements directly from the page.
Report Issues
Capture broken examples, outdated content, and documentation bugs.
AI-Powered Analysis
Automatically categorize and summarize feedback trends.
Public or Private Collection
Choose whether feedback is visible to everyone through GitHub or GitLab, or only your team.
Works Anywhere
Add feedback widgets without rebuilding your documentation platform.
Workflow
From feedback to better documentation
Reader finds issue
Submits feedback
Encatch collects and categorizes
Team reviews insights
Documentation improves
Use cases
Designed for documentation teams
Developer Documentation
Capture missing API examples and integration pain points.
Product Documentation
Understand where users get stuck.
Open Source Projects
Let contributors suggest improvements.
Internal Knowledge Bases
Continuously improve team documentation.
Analytics plus intent
Documentation analytics show behavior. Feedback shows intent.
Your documentation is the source of truth. Make it easy to improve.
Collect feedback, suggestions, and issue reports directly where users read your docs.