Feedback Links

External

NPS survey — Q2 2025

Active

encatch.io/f/nps-q2-2025

Expires Jun 30142 responses

Beta tester check-in

Active

encatch.io/f/beta-checkin

Expires May 1538 responses

Post-event feedback

Expired

encatch.io/f/event-apr

Expired211 responses

Share anywhere

Email · Slack · Support tickets · Social

10

Links created

391

Total responses

71%

Avg. completion

Products › Feedback Links

Collect feedback
from anyone, anywhere.

Generate shareable links to your feedback forms in seconds.
No SDK. No app install. Just a link — and responses start flowing.

Generate multiple unique links per form — scope by audience, time window, or campaign
QR codes with embedded logos — perfect for physical events
Multi-page forms, expiry dates, and audience scoping built in

How it works

Generate a link. Share it anywhere. Watch responses arrive.

Feedback Links are the zero-friction way to collect feedback from anyone — customers, beta testers, event attendees, support contacts — without asking them to install anything or log in.

Link generation

A shareable URL for every campaign.

Open the External Distribution panel on any form, click Create Link, set an optional expiry date, and get a unique URL instantly. Generate multiple links per form to cover every channel and campaign.

One-click generation from the Targeting tab — no code needed.

Optional expiry: links auto-deactivate at 11:59 PM on the chosen date.

Choose the expiry date that suits your campaign.

Links without an expiry stay active until you manually disable them.

Create a shareable link

Form

Customer NPS — Q2 2025

Link expiry date (optional)

June 30, 2025

Max 3 months

Generated link

encatch.io/f/nps-q2-2025-xk7p

Active

Multiple links per form — each with its own scope and expiry.

QR codes for physical events

Print a code. Place it anywhere. Scan to respond.

Every feedback link comes with a downloadable QR code. Embed your company logo at the centre and place the code on event stands, printed materials, packaging, or screens — no app required to scan and respond.

Download a print-ready QR code PNG for any link in one click.

Embed your brand logo at the centre for branded, professional materials.

Perfect for conferences, trade shows, retail locations, and product packaging.

Respondents scan with any camera app — no QR reader or account needed.

QR code with logo

encatch

Logo

Company logo

Expiry

Jun 30, 2025

Scope

Event — Main stage

Embed your brand logo at the centre of every QR.

Audience & time scoping

One form. Multiple unique links. Separate audiences.

Generate multiple distinct links from the same form to target different user groups at different times. Each link has its own expiry, response count, and lifecycle — giving you clean attribution without duplicating forms.

Create separate links for beta testers, general users, support escalations, and more.

Scope each link to a time window — open it, collect, close it, move on.

Response counts are tracked per link so you can compare groups side by side.

Multiple links per form means broad campaign coverage from a single build.

Same form · 3 links · 3 audiences

VIP beta testers

Apr 1 – Apr 14

47 responses

General users

Apr 15 – Apr 30

204 responses

Support escalations

May 1 – May 15

31 responses

Total across all links

282 responses

Multi-page forms

Group questions into pages for richer surveys.

Feedback Links aren't limited to single-screen forms. Use the form builder to organise questions into multiple pages — respondents move through them step by step, reducing drop-off and keeping surveys focused.

Group related questions together under a named page (e.g. 'About you', 'Your experience').

Progress indicators keep respondents oriented and reduce abandonment.

Pages work seamlessly with conditional logic — skip or show pages based on answers.

The full multi-page experience is delivered through the same shareable link.

Multi-page form

Page 1

Page 2

Page 3

Page 1 · About you

2 questions

What is your role?

How long have you been a customer?

Page 2 · Your experience

2 questions

How satisfied are you overall?

What could we improve?

Page 3 · Recommendation

2 questions

Would you recommend us? (NPS)

Any final comments?

Distribution

Meet your audience wherever they are.

A feedback link is just a URL — paste it anywhere your audience already spends time. Email sequences, helpdesk tickets, Slack messages, or social posts all work out of the box.

Email: add to campaigns, automated sequences, or personal follow-ups.

Support: attach to Zendesk, Intercom, Freshdesk, or any ticket reply.

Chat: share in Slack channels, Discord servers, or customer portals.

Social: post publicly or DM — no app account required to respond.

Share channels

Email campaigns

Drop into newsletters or drip sequences

Support tickets

Attach to Zendesk, Intercom, or Freshdesk

Slack & chat

Paste in team or customer channels

Social & web

Post anywhere — no app login required

Lifecycle management

Control when links are live — automatically.

Each link has a clear lifecycle: created, active, expired, deactivated. Set an expiry date and the link shuts down on its own — no manual cleanup, no stale forms floating around.

Active links accept responses immediately after creation.

Expiry deactivates the link at 11:59 PM on the chosen date.

Manually disable any link from the dashboard at any time.

Expired links show a graceful message — never a broken page.

Link lifecycle

Created

Apr 1, 2025

Active

Apr 1 → Jun 30

Expiry reached

Jun 30, 11:59 PM

Deactivated

Jul 1, 2025

Links without an expiry stay active indefinitely.

Quick workflow

From form to shared link in four steps.

No SDK setup. No deployment. Generate a link, paste it anywhere, and start collecting responses in minutes.

01

Open the Targeting tab

Go to your feedback form, click the Targeting tab, and find the External Distribution section.

02

Enable Feedback Links

Toggle External Distribution on, then click '+ Create Link' to open the link creation modal.

03

Set an expiry (optional)

Pick an expiry date up to 3 months out. Leave blank to keep the link active indefinitely.

04

Copy, share, collect

Copy the generated link and share it via email, Slack, support tickets, or anywhere your audience is.

Everything included

Simple links. Powerful options.

Feedback Links are the fastest way to get responses from people outside your app — and they come with all the controls you need to run clean, bounded campaigns.

Instant link generation

Create a shareable URL for any feedback form in two clicks — no code required.

Expiry dates

Set links to auto-deactivate at 11:59 PM on any date, up to 3 months out.

Multiple links per form

Generate multiple distinct links from the same form — scope each by audience, time window, or campaign.

QR codes with logo

Download a QR code for any link — embed your brand logo at the centre for physical events.

Audience scoping

Different links for different groups — beta testers, general users, support escalations — all from one form.

Time-window scoping

Scope each link to a specific period, then deactivate it. Clean attribution, no overlap.

Multi-page forms

Group questions into pages for longer, more structured surveys — links support the full form experience.

No login needed

Respondents don't need an app account — just click the link and fill in the form.

Email-ready

Drop links into newsletters, drip sequences, or one-to-one support follow-ups.

Support ticket integration

Paste links into Zendesk, Intercom, Freshdesk, or any helpdesk workflow.

Share anywhere

Post on social media, Slack, Discord, or embed in any web page.

Beta & research outreach

Perfect for beta testers, research panels, or one-off survey campaigns.

Easy deactivation

Disable any link instantly from the dashboard — responses stop immediately.

Privacy controls

Combine with advanced options like response limits and scheduling for controlled collection.

Pairs with AI forms

Generate the form with AI, then share it with a link — from idea to live in minutes.

Works with any form

NPS, CSAT, bug reports, feature requests — any form type can have a shareable link.

Get started today

Your form deserves an audience beyond your app.

Reach customers through email, support channels, and social — all with a single link. No extra setup, no redirects, no barriers.