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Yes. Encatch provides a React Native SDK that renders feedback forms natively inside mobile apps on iOS and Android. Forms match the app's own design system, no third-party widget appearance and behave exactly as expected within the native mobile experience.

Yes. Encatch supports Flutter with a native SDK, allowing teams building cross-platform mobile apps to deploy in-app feedback forms without redirecting to a third-party page. The Flutter SDK connects to the same Encatch dashboard and targeting rules as the web and React Native SDKs.

The initial SDK installation requires a developer, typically a 30-minute task for a developer familiar with the tech stack. After that one-time setup, product managers operate the entire platform from the dashboard independently: creating forms, configuring targeting rules, publishing surveys, and analysing responses without returning to engineering.

The initial SDK installation typically takes under 30 minutes for a developer. After installation, a product manager can build their first survey and push it live the same day from the Encatch dashboard, without writing any additional code.

Yes. Encatch supports iFrame embed as a deployment option for teams that want to integrate feedback forms without a full SDK installation. The iFrame option provides a lower-friction starting point while still rendering the form within the product's own interface.

Encatch integrates natively with Jira, Slack, Salesforce, Zendesk, GitHub, Google Analytics, Zapier, and webhooks. Feedback responses are routed automatically to these destinations based on rules the PM or admin configures once, bug reports to Jira, churn signals to Salesforce, detractor alerts to Slack.

Yes. Encatch's AI routing layer classifies each response by signal type, bug report, churn risk, feature request, or positive feedback and routes it to the configured destination automatically. A PM sets the routing rules once; from that point, responses reach the Jira project, Slack channel, or Salesforce queue without any manual intervention.

Yes. Encatch offers a self-hosted deployment option for teams that require full infrastructure control, on-premise data storage, or cannot use cloud-hosted SaaS tools due to compliance or security requirements.

Yes. Encatch supports MCP (Model Context Protocol) integration, which enables feedback collection natively inside AI-powered product interfaces and LLM chat environments. This capability is currently marked as Experimental and is designed for teams building AI-native SaaS products that need to collect user feedback within an AI conversation flow rather than via a traditional survey popup.