In-App FeedbackTargetingIn-App Feedback
Visitors
Control whether anonymous users see your in-app feedback form
Visitors are users who are not logged in. When enabled, the feedback form is shown to anonymous visitors browsing your app or website. When disabled, only logged-in users can see it (if you've enabled Logged-in Users).
When to use
- Enabled — Use when you want to collect feedback from anyone, including first-time visitors and users who haven't signed in. Ideal for general product feedback, onboarding surveys, or when you want maximum reach.
- Disabled — Use when you only want feedback from authenticated users, such as for account-specific issues, feature requests tied to user data, or when you need to identify respondents.
Options
| Option | Behavior |
|---|---|
| Disabled | Anonymous visitors will not see the form. |
| Enabled | Anonymous visitors can see and submit the form. |
Use the information icon (ⓘ) next to each option for more details.
Configuration
- Go to the Targeting tab and enable In-App Feedback.
- Locate the Visitors section.
- Toggle Disabled or Enabled based on your targeting strategy.
- Combine with Logged-in Users if you want both audiences, or use one or the other.
Related
- Logged-in Users — Target authenticated users and segments
- Advanced targeting criteria — Language, country, device, and past interaction
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