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Full plan comparison

Compare plans & scale beyond limits

Every feature, side by side. Usage limits can be scaled from the billing screen in your admin console — no plan change required.

Hobby

Free

Lite

USD 25/month

Pro

Most popular

USD 50/month

Need more than your plan allows?

Usage limits — responses, MAU, AI credits, destinations — can all be scaled directly from the billing screen in your admin console. No plan change required.

Usage limits

MAU (Monthly active users)
1,000
Tracked events/month
10,000
Page views/month
10,000
Segmentation rules
3
AI credits/month
20
Responses/month
100
Destinations/month
100

Organization & team

Projects
1
Admin members
1
Role management
—

Features

In-app feedback
Survey links
Active feedback forms
5
Experiments
5
Real-time alerts
Feedback analytics
Feedback export (CSV)
Response throttling
Web SDK
Mobile SDK

Security & access

Access control
Domain locking
IP whitelisting
SSO (OIDC / SAML)
Data retention
3 months
Sandbox mode

Branding & customization

Remove encatch branding
Custom branding on forms
Custom domain
Custom admin theme
Custom email & templates

Referrals & support

Referrals
Support response time
48 hours
1:1 onboarding tour

Deployment

Private / your own cloud

Enterprise

Need something custom?

Private cloud, custom SLA, SSO, dedicated account management, and more.

Private cloud / your own cloud hosting
Priority phone support
1:1 onboarding tour
BI tool integration
Custom LLM
Dedicated account manager
Custom SLA
SSO (OIDC / SAML)