Forms & AppearanceQuestion Types
Multiple Choice
Configure multi-select option questions
The Multiple Choice element lets respondents select one or more options from a predefined list (e.g. checkboxes). Use it when you need to capture multiple selections—such as "Which devices do you use to access this application?", "What features do you use most?", or "Select all that apply"—that you can analyze and visualize in charts.
When to use
- "Select all that apply" questions
- Feature usage, interests, or multi-select preferences
- Questions where respondents may legitimately choose several options
Customization options
When editing a Multiple Choice question, you can configure the following properties:
| Option | Description |
|---|---|
| Question Text | The main question displayed to the respondent (required). |
| Description | Optional helper text or context below the question (up to 100 characters). |
| Answer Options | The list of choices (required). Each option has an Option Label (what respondents see) and an Option Value (what gets stored). Use "+ Add Option" to add more choices, or the trash icon to remove one. |
| Error Message | The message shown when validation fails (e.g. required field not filled, invalid selection). Keep it clear and actionable for better user experience. Default: "Please complete this required question". |
| Required field | When enabled, the respondent must select at least one option before submitting the form. |
| Minimum Selections | The minimum number of options the respondent must select (e.g. 0 for optional, 1+ for required). |
| Maximum Selections | The maximum number of options the respondent can select (e.g. 2 to limit choices). |
| Display Mode | How the options are presented—e.g. Checkboxes or List. Choose the style that fits your form layout. |
| Allow "Other" option | When enabled, respondents can choose "Other" and provide a custom response outside the predefined options. |
Viewing responses
Multiple-choice responses appear in the Response Summary for your form. You can view them as bar charts or pie charts, filter by time period or user segment, and track trends over time.
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