Forms & AppearanceQuestion Types
Long Answer
Configure multi-line text response questions
The Long Answer element lets respondents provide detailed, multi-line text responses (e.g. comments, suggestions, or open-ended feedback). Use it when you need richer qualitative input—such as "Please describe your overall experience using this application. What works well and what could be improved?"—that goes beyond short answers.
When to use
- Open-ended feedback, comments, or suggestions
- Detailed qualitative responses that require more than a few words
- When you want respondents to elaborate on their experience
Customization options
When editing a Long Answer question, you can configure the following properties:
| Option | Description |
|---|---|
| Question Text | The main question displayed to the respondent (required). |
| Description | Optional helper text or context below the question (up to 100 characters). |
| Placeholder Text | The hint text shown in the text area before the respondent types (e.g. "Enter your answer here"). |
| Error Message | The message shown when validation fails (e.g. required field not filled). Keep it clear and actionable for better user experience. Default: "Please complete this required question". |
| Required field | When enabled, the respondent must provide an answer before submitting the form. |
| Minimum Characters | The minimum number of characters the respondent must enter. Leave empty for no minimum. |
| Maximum Characters | The maximum number of characters allowed in the response. Default: 5000. |
| Number of Rows | The initial visible height of the text area (number of rows). Default: 4. |
| Enable AI Response Enhancement | When enabled, AI can enhance or refine the respondent's answer. |
Viewing responses
Long answer responses appear in the Response Summary for your form. You can view them as text, filter by time period or user segment, and export for further analysis.
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