System Setup
Organization & Projects
Learn how to manage your encatch organization
Platform Hierarchy
The encatch platform follows a hierarchical structure that organizes your feedback collection and management: read about the platform hierarchy here.
Organization / Project Management
- Use the Manage option in the sidebar to access the organization and project management page. The page will show you the list of organizations and projects you have access to.
- Roles and permissions (for orgnization and projects level) are created / managed at the organization level only.
- Members can be chosen to be invited at organization level or at project level.
Important Notes:
- One email address can only be associated with one organization as owner.
- At present, reassigning organization owner to a different user is restricted from admin portal as self service. Contact us for such requests.
- You can only access the organization and project management page if you have the Manage permission.
- Every new user registration on the encatch admin portal automatically creates an organization, with the registering user becoming the organization owner.
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