Enterprise-grade Security
We take security seriously. From hosting to APIs, access management, and network restrictions, your data is protected at every layer.
Infrastructure you can trust
Hosting Security
We safeguard your applications with world-class hosting standards.
- Secure Cloud Hosting
- All infrastructure is hosted on leading cloud provider.
- Data Encryption
- Data is encrypted in transit using industry standards.
- Secure Data Encryption
- All secrets data maintained in integrations is encrypted at rest using industry standards.
Protecting your integrations
API Security
Every API call is secured and monitored to ensure integrity and safety.
- API Key Authentication
- All SDK API endpoints are protected with API key authentication and strict expiration.
- Rate Limiting
- Built-in rate limiting and throttling to prevent abuse and brute-force attacks.
- Advanced user API authentication (Coming soon)
- Limit the access to users feedback submissions for authenticated users with JWT tokens.
Control at every level
Admin Access Management
Granular access controls across your organization and projects.
- Organization-level Access Control
- Define roles and permissions at the organization level for admins, managers, and members.
- Project-level Access Control
- Fine-grained permissions to control who can view or edit data in each project.
- Restrict onboarding
- Restrict your teams onboarding by invite only permissions, with domain verification.
Network-level security
IP Whitelisting
Restrict access to your organization data by allowing only trusted IPs.
- Restrict by IP
- Enable IP whitelisting to allow access only from approved corporate networks to your organization data.
Get started with encatch
Start collecting feedback from your users and get insights on your data.